FAQ
General Questions
What exactly does Van Os Healthcare do?
We offer specialized logistics services for the conditioned transport of medicines and pharmaceutical products, with a focus on quality, safety, and GDP compliance.
Which sectors does Van Os Healthcare provide logistics services for?
We mainly focus on the pharmaceutical and healthcare sector, such as pharmacies, hospitals, and biotech companies.
Does Van Os Healthcare provide international services?
Yes, we offer both national and international transport services, tailored to the needs of our customers.
Which areas does Van Os Healthcare cover with its logistics services?
We serve the entire Netherlands, with special attention to biotech hubs such as Leiden Bio Science Park and Utrecht Science Park.
GDP & Quality
What is GDP and why is it important?
GDP stands for “Good Distribution Practices” and refers to guidelines for safe and high-quality medicine transport. We consider this essential to ensure the integrity and effectiveness of medicines.
Which certifications does Van Os Healthcare have?
We hold the GDP certificate / wholesale permit, which underscores our reliability in pharmaceutical logistics.
How does Van Os Healthcare guarantee the quality and safety of transports?
With advanced cooling technology, real-time monitoring, and strict adherence to GDP guidelines, we ensure safe and reliable deliveries.
Which products may be transported under our GDP permit?
Under our GDP permit, we transport medicines, vaccines, biological samples, and other temperature-sensitive pharmaceutical products.
What safety measures does Van Os Healthcare take during transport?
We use temperature-controlled vehicles, tracking systems, and trained personnel to eliminate risks such as temperature fluctuations.
Can Van Os Healthcare handle medicine transport for both small and large shipments?
Yes, we offer flexible solutions for both small and large shipments in the pharmaceutical sector.
Specialized logistics & transport options
Does Van Os Healthcare offer refrigerated transport?
Yes, we specialize in refrigerated transport of medicines. Both Ambient (20+ to -5°C) and Cold chain (5+ to -3°C) storage and transport.
What temperature ranges does Van Os Healthcare offer for conditioned transport?
We offer temperature ranges such as 20+ to -5°C (Ambient) and 5+ to -3°C (Cold chain), depending on the product requirements.
Can Van Os Healthcare assist with customs formalities?
Yes, we support our customers with customs formalities for international medicine transport to ensure everything runs smoothly.
Which customers use Van Os Healthcare's medicine transport services?
Customers such as pharmaceutical companies, hospitals, pharmacies, and research institutions rely on our services.
What are the transport options for pharmaceutical products within Leiden Bio Science Park and Utrecht Science Park?
We offer fast, refrigerated transport services and possibly dedicated routes for these biotech centers.
Storage & distribution
Does Van Os Healthcare offer storage facilities for pharmaceutical products?
Yes, we offer storage facilities that meet GDP standards for pharmaceutical products.
What conditions apply to storage at Van Os Healthcare?
Our storage conditions include temperature control (e.g., 2-8°C or -20°C), security, and monitoring to ensure the quality of medicines.
Can Van Os Healthcare offer temporary storage for pharmaceutical companies?
Yes, we offer flexible, temporary storage solutions for pharmaceutical customers.
Speed & service
How quickly can Van Os Healthcare deliver a shipment?
Depending on the location and urgency, we can often deliver shipments within 24 hours, with options for express transport.
I have an urgent shipment in the pharmaceutical sector, can I contact Van Os Healthcare for this?
Yes, we offer express transport for urgent pharmaceutical shipments, with fast and reliable service.
What should I do if my shipment is delayed?
Contact our customer service directly for updates and solutions in case of delays.
How can I request a quote?
You can request a quote through our website or by contacting our team by phone.